Orders and Payments
how can I place an order?
- You can place an order by adding the desired products to your shopping cart and then going through the checkout process.
What payment methods do you accept?
We accept credit cards (Visa, MasterCard, American Express, Maestro, UnionPay), Shop Pay, Apple Pay, Google Pay, Sofort and IDEAL as payment methods.
What is the return policy?
Our returns policy allows you to return items within 30 days of receipt for a full refund. Please refer to our ( link to returns policy ) for more information.
Shipping and Delivery
How long does it take for my order to be shipped?
We aim to dispatch orders within 3-4 business days. You will receive a dispatch confirmation once your order has been dispatched.
What are the shipping costs?
Shipping costs vary depending on your location and the shipping method you choose. You can view the shipping costs during the checkout process before placing your order.
Products and Stock
Are all products in stock?
We do our best to keep our inventory up to date, but occasionally products may be out of stock. You can check the availability of a specific product on the product page.
Can I exchange a product for a different size or color?
Yes, we offer exchange options for most products. Please refer to our ( link to return policy ) for more details.